Coronavirus (COVID-19) Information

Visionary Eye Specialists are committed to protecting all our patients, visitors and staff from the worrying threat of Coronavirus (Covid-19).

This unprecedented situation is changing on an almost daily basis, and we are confident that we are following the best possible guidelines from NSW Health and the World Health Organisation.

Before your visit:

When making your appointment our staff will ask you the following questions:

  • Have you travelled overseas in the last 14 days?
  • Have you had any known contact with a person diagnosed with Coronavirus?
  • Do you have any flu-like symptoms, especially cough or fever?


If any of the above apply to you then you will be asked to reschedule your appointment to a later date.

If your problem is urgent you will be offered a phone or videolink consultation with one of our doctors to discuss matters further and decide on the best course of action.

 

During your visit:

In order to practice social distancing we request that carers, friends and relatives do not stay inside the practice with you during your visit. They can leave their number with our friendly reception staff who will be happy to call them for you once your consultation is over.

Our appointment schedule has been modified to reduce the number of clinic visits per day to ensure that your consultation can proceed in a timely manner without any unnecessary waiting time. We have also taken measures to adapt the layout of our office space to reinforce good social distancing between you and other patients.

Please use the alcohol-based hand rub at reception to clean your hands thoroughly on arrival.

Be assured that we are following NSW Health guidelines regarding the frequent cleaning and disinfecting of all common areas, surfaces and equipment.

Do not be alarmed if you see staff wearing Personal Protective Equipment (PPE) such as masks, gloves and protective goggles.

Some patients may also be asked to wear a mask if they show any respiratory symptoms. Please co-operate with our staff at all times to ensure everyone receives the best and safest standard of care.

More information:

We encourage everyone to visit the NSW Health Covid-19 website for the latest information updated daily.

The FAQ section of the website is especially helpful.